support
We read every message.
A question, a problem, or a line you think belongs in Refrain. Write to us and we typically reply within one to two business days.
Common questions
My reminders stopped. Open the app once. Refrain schedules a month of reminders at a time and tops them up whenever it opens. Also check Settings → Notifications → Refrain, and any Focus mode that silences apps.
The widget shows a different line than the reminder. They are computed from the same clock, so they match at the same moment. The widget refreshes on iOS's schedule, which can lag a few minutes.
Can I get my own lines back if I delete the app? With Every Line, yes: your favorites and your own lines sync through your iCloud and come back when you reinstall. Without it, everything lives on your phone, so keep the ones you love somewhere else too.
Why twenty lines a day? A refrain works by coming back to a few lines, not by scrolling through hundreds. Twenty a day is plenty for that, and your reminders and widget keep going whatever you read. Every Line is for the days you want more.
I bought Every Line on another iPhone. Open My rhythm (the sliders at the top right), scroll to every line and tap Restore purchase. It uses the Apple Account you bought it with. Family Sharing works too.
Do I need an account? No. There is nothing to sign up for and nothing to log in to.